Cookie Policy
Last updated: January 2025
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to the website owners. Cookies enhance user experience by remembering your preferences and enabling certain features.
AI Malaysia Labs uses cookies to ensure our website functions properly, analyze how visitors interact with our content, and provide you with a personalized browsing experience. This Cookie Policy explains what cookies we use, why we use them, and how you can control them.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for our website to function properly. They enable basic features like page navigation, access to secure areas, and form submissions. Without these cookies, our website cannot function as intended.
- Session management and user authentication
- Shopping cart functionality for our services
- Security features and fraud prevention
- Website load balancing and performance optimization
Analytical/Performance Cookies
These cookies allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve the way our website works, such as ensuring users find what they need easily.
- Google Analytics tracking for visitor statistics
- Heat mapping and user behavior analysis
- A/B testing for website optimization
- Error tracking and performance monitoring
Functionality Cookies
These cookies enable our website to remember choices you make and provide enhanced, more personal features. They may also be used to provide services you have asked for, such as watching a video or commenting on a blog.
- Language and region preferences
- Accessibility settings and user interface customizations
- Chat widget and customer support features
- Social media integration and sharing capabilities
Targeting/Advertising Cookies
These cookies record your visit to our website, the pages you have visited, and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests.
- Retargeting campaigns across partner websites
- Social media advertising and pixel tracking
- Personalized content recommendations
- Cross-device tracking for consistent user experience
Third-Party Cookies
We may also use third-party services that set cookies on your device. These include:
| Service Provider | Purpose | Cookie Duration |
|---|---|---|
| Google Analytics | Website analytics and visitor tracking | 2 years |
| Facebook Pixel | Social media advertising and retargeting | 90 days |
| LinkedIn Insight Tag | Professional advertising and lead tracking | 90 days |
| HubSpot | CRM integration and marketing automation | 13 months |
| YouTube | Video content delivery and analytics | Session based |
Managing Your Cookie Preferences
You have several options for managing cookies. You can control cookies through your browser settings, or through our cookie consent banner that appears when you first visit our website.
Browser Settings
Most browsers allow you to control cookies through their settings. You can typically find these settings in the 'Options' or 'Preferences' menu of your browser, or in the 'Settings' section on mobile devices.
- Accept all cookies: Allow all cookies for the best experience
- Block all cookies: This may affect website functionality
- Block third-party cookies: Block cookies from external sources while allowing essential site cookies
- Clear existing cookies: Remove previously stored cookies from your device
Popular Browsers
Google Chrome
Settings → Privacy and Security → Cookies and other site data
Mozilla Firefox
Options → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Microsoft Edge
Settings → Cookies and site permissions → Cookies and site data
Our Cookie Consent Tool
When you first visit our website, you'll see a cookie consent banner where you can choose which types of cookies to accept. You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.
Cookie Duration
Cookies have different lifespans depending on their purpose:
Session Cookies
These temporary cookies expire when you close your browser or after a period of inactivity (typically 30 minutes).
Persistent Cookies
These cookies remain on your device for a specified period or until you manually delete them. Our persistent cookies typically last between 13 months and 2 years.
Impact of Disabling Cookies
While you can disable cookies, please be aware that doing so may affect your experience on our website:
- You may need to re-enter information more frequently during your visit
- Some features may not function properly or at all
- Personalized content and recommendations may not be available
- Your preferences for website layout and accessibility may not be saved
- Security features that protect against fraudulent activity may be limited
- Analytics data that helps us improve our services will be incomplete
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we use cookies.
Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
AI Malaysia Labs
Level 15, Menara UOA Bangsar
No. 5, Jalan Bangsar Utama 1
59000 Kuala Lumpur, Malaysia
Contact Information
Phone: +60 3-2287 3388
Email: info@ai-malaysia-labs.com
Hours: Mon-Fri: 9:00 AM - 6:00 PM